# Support > Get help with Taskly. Contact support or find answers to common questions. Help Need help with Taskly? Find answers to common questions below or get in touch directly. ## Contact us If you can't find the answer you're looking for, or you'd like to report a problem, email us directly. We typically respond within one business day. ### Email support support@lauterstar.com [Send an email](mailto:support@lauterstar.com) ## Frequently asked questions ## How do I connect with someone? Open the app and go to the **Profile** tab. Tap **Add Connection** and enter the other person's display name. They'll receive a connection request and can accept it from their Profile tab under Connections. Once accepted, you can assign tasks to each other. ## How do I assign a task to someone? When creating or editing a task, tap the **Assign to** field and select one of your connections. The person will receive a push notification letting them know a task has been assigned to them. ## What is photo proof and how does it work? When creating a task, you can turn on **Require photo proof**. When this is enabled, the person completing the task must attach a photo from their camera or photo library before they can mark it as done. If no photo is attached, the task cannot be checked off. ## I'm not receiving push notifications. What should I do? Try the following steps: - Open your iPhone's **Settings** app, tap **Notifications**, find **Taskly**, and make sure notifications are turned on - Make sure your iPhone is connected to the internet - Close and reopen the Taskly app - If the problem continues, delete and reinstall the app to re-register your device for notifications Note: push notifications require a real iPhone. They do not work in the iOS Simulator. ## How do I change my display name? Go to the **Profile** tab, then tap **Settings**. Tap your name at the top to edit it. Your new name will be visible to your connections immediately. ## How do I delete my account? Go to the **Profile** tab, tap **Settings**, then scroll to the bottom and tap **Delete Account**. This permanently removes your profile and all data associated with your account, including any credit card tracking data. Deletion usually takes 1 to 5 minutes; keep the app open until it finishes. This action cannot be undone. ## How do I manage or cancel Taskly+? Apple handles Taskly+ billing. In your iPhone's **Settings**, tap your name, tap **Subscriptions**, and choose **Taskly+**. You can switch plans or cancel there, and you keep access until the end of the period you paid for. Cancelling works even if you delete the app. ## Something else went wrong Email us at [support@lauterstar.com](mailto:support@lauterstar.com) with a description of what happened and we'll get back to you as soon as possible. --- Canonical page: https://taskly.lauterstar.com/support.html This markdown file is generated from that page. Do not edit it by hand.